7 publishers · first seen Thu, 29 Oct 2026 12:21 UTC · updated Fri, 30 Oct 2026 12:30 UTC
Hundreds of NHS GP practice websites in England and Wales have become inaccessible after Silicon Practice, the tech firm providing their digital services, went into administration. The company's parent firm, Schappit Ltd, filed for administration earlier this month due to financial difficulties, disrupting online booking, consultations, and websites for affected practices. Silicon Practice provided services to more than 1,000 GP practices across the UK, including features like the FootFall tool, which claimed to reduce patient phone calls by 30 per cent.
NHS England confirmed that less than 10 per cent of the country's more than 6,000 general practices are affected and has contacted them to maintain business continuity. Patients are advised to call or visit their GP practice directly if they need assistance, as the NHS app remains operational. Some practices, such as School Lane Surgery in Thetford and Millwood Medical Practice in Great Yarmouth, report prolonged disruptions with no confirmed restoration date. Health boards in Swansea Bay and North and West London have acknowledged the issue and advised practices to provide alternative contact methods for patient care.
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