3 publishers · first seen Thu, 29 Oct 2026 00:00 UTC · updated Thu, 29 Oct 2026 08:33 UTC
Artificial intelligence-led services are expected to generate $100-200 billion in net new work by 2030, according to a report by Boston Consulting Group (BCG), which projects AI-led services will contribute $300-400 billion to industry growth, offset by $200 billion in lost traditional services revenue. The global services market is forecast to grow from $1.6-1.7 trillion in 2025 to $2.2-2.4 trillion by 2030.
The report states that technology services firms already have the talent needed for applied AI, with 10-15 per cent of their AI-related workforce in applied AI roles compared to 90-95 per cent at AI-native firms. BCG identified 40 applied AI roles that can be developed internally, emphasizing the need for role architecture to define skills, levels and pay bands. Sreyssha George, Managing Director and Partner at BCG, said clients are shifting from paying for hours to paying for outcomes, changing how work is staffed and rewarded.
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